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Evidence Guide: MSS015019 - Establish/review metrics for social sustainability

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS015019 - Establish/review metrics for social sustainability

What evidence can you provide to prove your understanding of each of the following citeria?

Define/review the scope of metrics for social sustainability

  1. Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues.
  2. Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored.
  3. Consult with stakeholders to identify the social sustainability goals to be quantified.
  4. Identify relevant legislative/regulatory requirements.
  5. Determine reporting requirements.
Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult with stakeholders to identify the social sustainability goals to be quantified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify relevant legislative/regulatory requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine reporting requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and evaluate options for quantifying the priority aspects of social sustainability

  1. Source statistical assistance/advice if required.
  2. Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals.
  3. Determine options for quantitative proxies and/or indicators relevant to the goals.
  4. Evaluate options against the purpose and goals and select appropriate metrics.
  5. Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose.
  6. Ensure adequate resources are available to implement the system.
Source statistical assistance/advice if required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine options for quantitative proxies and/or indicators relevant to the goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate options against the purpose and goals and select appropriate metrics.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure adequate resources are available to implement the system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement/review the metrics system

  1. Establish/review methods for data collection and analysis to fit the selected metrics.
  2. Set parameters for implementing the selected metrics.
  3. Provide tools and procedures for data collection and documentation.
  4. Allocate tasks and responsibilities for data collection and analysis.
  5. Identify the need for competency development to implement the system and take action.
Establish/review methods for data collection and analysis to fit the selected metrics.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Set parameters for implementing the selected metrics.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide tools and procedures for data collection and documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate tasks and responsibilities for data collection and analysis.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the need for competency development to implement the system and take action.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review social sustainability data

  1. Collate baseline and follow up data.
  2. Review the data against the purpose and goals.
  3. Identify the implications for social sustainability activities taking into account the limitations of the metrics used.
Collate baseline and follow up data.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review the data against the purpose and goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the implications for social sustainability activities taking into account the limitations of the metrics used.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply continuous improvement to the metrics system

  1. Review the effectiveness of the metrics system in relation to the purpose and goals.
  2. Identify current industry practices in metrics for social sustainability.
  3. Engage stakeholders in providing feedback on the metrics system and identifying improvements.
  4. Evaluate opportunities for improving the metrics system and recommend improvements.
Review the effectiveness of the metrics system in relation to the purpose and goals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify current industry practices in metrics for social sustainability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage stakeholders in providing feedback on the metrics system and identifying improvements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate opportunities for improving the metrics system and recommend improvements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate to support the metrics system

  1. Identify stakeholders and their information needs.
  2. Provide information targeted to stakeholder needs to support the development and implementation of the metrics system.
  3. Record and report on the implications for social sustainability and the limitations of the metrics used.
Identify stakeholders and their information needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information targeted to stakeholder needs to support the development and implementation of the metrics system.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record and report on the implications for social sustainability and the limitations of the metrics used.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Define/review the scope of metrics for social sustainability

1.1

Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues.

1.2

Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored.

1.3

Consult with stakeholders to identify the social sustainability goals to be quantified.

1.4

Identify relevant legislative/regulatory requirements.

1.5

Determine reporting requirements.

2

Identify and evaluate options for quantifying the priority aspects of social sustainability

2.1

Source statistical assistance/advice if required.

2.2

Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals.

2.3

Determine options for quantitative proxies and/or indicators relevant to the goals.

2.4

Evaluate options against the purpose and goals and select appropriate metrics.

2.5

Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose.

2.6

Ensure adequate resources are available to implement the system.

3

Implement/review the metrics system

3.1

Establish/review methods for data collection and analysis to fit the selected metrics.

3.2

Set parameters for implementing the selected metrics.

3.3

Provide tools and procedures for data collection and documentation.

3.4

Allocate tasks and responsibilities for data collection and analysis.

3.5

Identify the need for competency development to implement the system and take action.

4

Review social sustainability data

4.1

Collate baseline and follow up data.

4.2

Review the data against the purpose and goals.

4.3

Identify the implications for social sustainability activities taking into account the limitations of the metrics used.

5

Apply continuous improvement to the metrics system

5.1

Review the effectiveness of the metrics system in relation to the purpose and goals.

5.2

Identify current industry practices in metrics for social sustainability.

5.3

Engage stakeholders in providing feedback on the metrics system and identifying improvements.

5.4

Evaluate opportunities for improving the metrics system and recommend improvements.

6

Communicate to support the metrics system

6.1

Identify stakeholders and their information needs.

6.2

Provide information targeted to stakeholder needs to support the development and implementation of the metrics system.

6.3

Record and report on the implications for social sustainability and the limitations of the metrics used.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Define/review the scope of metrics for social sustainability

1.1

Identify the organisation’s values, strategies and goals in social sustainability to define the purpose of monitoring social sustainability issues.

1.2

Consult with stakeholders to identify the social sustainability issues, impacts or sensitivities to be monitored.

1.3

Consult with stakeholders to identify the social sustainability goals to be quantified.

1.4

Identify relevant legislative/regulatory requirements.

1.5

Determine reporting requirements.

2

Identify and evaluate options for quantifying the priority aspects of social sustainability

2.1

Source statistical assistance/advice if required.

2.2

Identify how existing approaches to quantifying social sustainability can be applied/adapted to be relevant to the goals.

2.3

Determine options for quantitative proxies and/or indicators relevant to the goals.

2.4

Evaluate options against the purpose and goals and select appropriate metrics.

2.5

Identify the benefits and limitations of the selected proxies and/or indicators for the goals and purpose.

2.6

Ensure adequate resources are available to implement the system.

3

Implement/review the metrics system

3.1

Establish/review methods for data collection and analysis to fit the selected metrics.

3.2

Set parameters for implementing the selected metrics.

3.3

Provide tools and procedures for data collection and documentation.

3.4

Allocate tasks and responsibilities for data collection and analysis.

3.5

Identify the need for competency development to implement the system and take action.

4

Review social sustainability data

4.1

Collate baseline and follow up data.

4.2

Review the data against the purpose and goals.

4.3

Identify the implications for social sustainability activities taking into account the limitations of the metrics used.

5

Apply continuous improvement to the metrics system

5.1

Review the effectiveness of the metrics system in relation to the purpose and goals.

5.2

Identify current industry practices in metrics for social sustainability.

5.3

Engage stakeholders in providing feedback on the metrics system and identifying improvements.

5.4

Evaluate opportunities for improving the metrics system and recommend improvements.

6

Communicate to support the metrics system

6.1

Identify stakeholders and their information needs.

6.2

Provide information targeted to stakeholder needs to support the development and implementation of the metrics system.

6.3

Record and report on the implications for social sustainability and the limitations of the metrics used.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, across an organisation or section/department, to:

establish/review processes for quantifying social sustainability to meet organisational goals

consult with and provide information to stakeholders to facilitate development and implementation of the metrics system

collect and interpret quantitative data on social sustainability

apply continuous improvement processes.

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to establish/review metrics for social sustainability including knowledge of:

social sustainability issues

legislative/regulatory requirements that have social sustainability implications

voluntary codes and standards that have social sustainability implications

current industry practices, approaches, metrics and indicators that relate to social sustainability, such as social return on investment, social license to operate, corporate social responsibility, human capital and shared value

methods of quantification and quantitative estimating

the limitations of using proxies/indicators and estimations to quantify social sustainability

methods and tools for collecting social sustainability data.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Purpose for monitoring social sustainability includes one or more of

supporting core values

enacting the organisation’s social purpose

implementing social sustainability strategy

being a good corporate citizen

supporting policies, such as corporate social responsibility (CSR) or environmental, social and corporate governance (ESG)

improving the organisation’s reputation, handling of complaints and worker retention

supply chain or tender requirements

applying voluntary standards or codes, e.g. Global Reporting Initiative (GRI) reporting and ISO 26000:2010 Guidance on social responsibility.

Resources include one or more of

organisational and individual capacity

individual skills

budget

access to people and information.

Parameters include one or more of

frequency of data collection and reports

locations

volume of data to be collected

sampling methods

tools and documentation to be used.